Connectify Hotspot won't open

Connectify Hotspot 27's window relies on two parts of Windows: Microsoft .NET Framework (version 4.7 or later) and the Microsoft Edge WebView2 Runtime. If either one is missing or damaged, Connectify Hotspot may not open. The Connectify installer installs WebView2 if your PC doesn't have it, and every version of Windows that Connectify Hotspot 27 supports already includes a recent enough .NET Framework, but either can still be damaged later.

"Connectify needs Microsoft Edge WebView2"

If WebView2 isn't installed, Connectify Hotspot opens a small window instead of its main window:

Connectify needs Microsoft Edge WebView2
Connectify's window is built on the Microsoft Edge WebView2 Runtime, which isn't installed on this PC. Install it to open Connectify. Your hotspot isn't affected.

Click Install WebView2. Connectify Hotspot downloads Microsoft's installer and runs it; follow any steps it shows. When it's done, Connectify Hotspot opens. Get help opens this support site, and Close closes the window.

If the installation fails, the window says:

WebView2 couldn't be installed. Check your internet connection and try again, or choose Get help.

Check that your PC is online, then click Install WebView2 again. You can also download the WebView2 Runtime from Microsoft yourself (choose the Evergreen Bootstrapper or the Evergreen Standalone Installer for x64): https://developer.microsoft.com/en-us/microsoft-edge/webview2/

"Connectify's window couldn't open"

If WebView2 is installed but doesn't work, the window says:

Connectify's window couldn't open
Something went wrong with the Microsoft Edge WebView2 Runtime, which Connectify's window is built on. Installing it again usually fixes this; if not, reinstall Connectify. Your hotspot isn't affected.

Click Try again first. If the window still doesn't open, click Install WebView2 to install the runtime again. If that doesn't help, reinstall Connectify Hotspot: download the latest version from connectify.me and run the installer.

"Connectify cannot run because your install of Microsoft .Net is corrupt"

If .NET Framework is damaged, Windows can't start Connectify Hotspot at all. You see a message titled "Oops! Something unexpected has happened." that says:

We're sorry, but Connectify cannot run because your install of Microsoft .Net is corrupt, or Windows is currently updating your computer. Please read these instructions on how to correct this issue.

Clicking OK opens this article. Try these steps in order, and open Connectify Hotspot again after each one:

Let Windows finish updating. If Windows is installing updates, wait until it's done and restart your PC when it asks.
Run Windows Update. Open Settings > Windows Update (on Windows 10, Settings > Update & Security > Windows Update), click Check for updates, install everything it finds and restart. .NET Framework updates come through Windows Update.
Repair .NET Framework. On Windows 10 and 11, .NET Framework 4.x is part of Windows, so its installer no longer offers a Repair option. Use Microsoft's .NET Framework Repair Tool instead: https://www.microsoft.com/en-us/download/details.aspx?id=30135. Run it, accept its suggested changes, and restart your PC.
Reinstall Connectify Hotspot. Download the latest version from connectify.me and run the installer.

If your PC runs an older Windows 10 version, you can also install the latest .NET Framework from Microsoft: https://dotnet.microsoft.com/en-us/download/dotnet-framework. If it says .NET Framework is already part of your Windows, use the steps above instead.

Still won't open?

Make sure your PC meets the requirements: Connectify Hotspot 27 needs 64-bit Windows 10 version 1703 (the Creators Update) or later, or Windows 11. See What Operating Systems does Connectify Support?

If it still doesn't open, contact our support team and send us your log files: in the Start menu, open the Connectify Hotspot 27 folder and choose Generate Log File. See How do I Generate Log Files?