Knowledge Base/Support/Error Codes

Master List

Connectify Support
posted this on June 01, 2012 03:18 pm

Code     : String
====       ======

CF000001 : Exception occurred while starting DHCP/DNS server.
CF001000 : The wireless device reported an error while starting the hotspot.
CF001001 : Exception bringing up WLAN AutoConfig service.
CF001006 : Microsoft Hosted Network could not be started. Error Configuring Hotspot.
CF001006 : Windows Hosted Network reported an error while starting: An identical service is available on a virtual station
CF001006 : Windows Hosted Network reported an error while starting: The driver for the wireless Hosted Network failed to start
CF001007 : Unknown error
CF001008 : Microsoft Hostednetwork is currently unavailable.  This is due to a Wi-Fi device driver bug. Please restart your computer and try again.
CF001008 : The Wi-Fi device failed to bring up an Access Point. This is due to a driver bug. Please restart your computer and try again.
CF001009 : Windows has encountered an error initializing hostednetwork.
CF003001 : Could not create adhoc network
CF003001 : Could not start hotspot. Windows returned error:
CF004001 : Unhandled exception setting up firewall rules
CF004004 : Unhandled exception setting up firewall rules
CF005001 : Could not set IP address on interface
CF005002 : Could not remove IP address from interface
CF005004 : Could not find hotspot device to set IP address
CF007001 : Unhandled exception starting service
CF008000 : There was a problem detecting the selected Wi-Fi card. Please make sure it is plugged in and functioning properly.
CF008001 : Wi-Fi is disabled. Press Fn+F2 to enable, or move your Wi-Fi's toggle switch to on.
CF008002 : Wi-Fi is disabled. Make sure your device is plugged in. If your device has a hardware switch, make sure it is in the 'on' position.
CF009001 : A third-party wireless network manager is currently controlling your wireless functionality. This needs to be disabled for hotspot functionality.
CF00B001 : The configured Share Over device is currently attached to a network using DHCP. Please disconnect it from this network to start a hotspot on this device.

Solutions
=========

CF000001 :
       DHCP - Dynamic Host Configuration Protocol
         A networking sub-system on your computer that provides addresses to new computers when
         they enter the network, or request a new address.  The server that provides this utility
         can be configured to provide addresses from user selectable ranges.
       DNS - Domain Name System
         A networking sub-system that provides aliases to network addresses.  Rather than type
           the address of a host either on your local network, an extended local network or the
           greater internet, you use the alias.  The user can provide some basic configuration
           for the names

       Connectify provides both a DHCP and DNS server.  This is true of most routers.  And our
         software router is no different.  However, as a user, you are unable to modify or
         otherwise configure the DHCP and DNS settings.  When you receive this error, it usually
         indicates the DHCP/DNS server internal to Connectify has failed.

       Solution:

       Restart your computer, and then start the Hotspot.  If you receive the same error
         please open a Support Ticket.
       
CF001000 :
       Solution :

       While starting the Hotspot, the wireless device reported an error.  In order to investigate
          your issues more closely your log files are requied.  Please follow the Troubleshooting
         instructions.

CF001001 :
       WLAN AutoConfig is a service that configures wireless security and
         connectivity settings. WLAN AutoConfig configures Institute of
         Electrical and Electronics Engineers (IEEE) 802.11 wireless
         adapters for connectivity to ad-hoc wireless networks, small-office
         wireless infrastructure networks, and for networks that provide
         802.1X-authenticated network access. When enabled, WLAN AutoConfig
         settings apply to all IEEE 802.11 wireless network adapters that
         are installed on a computer.

       Solution:

       Connectify depends on several Windows sub-systems such as this one.  In order to investigate
          your issues more closely your log files are requied.  Please follow the Troubleshooting
         instructions.

CF001006 :
CF001008 :
CF001009 :
CF005001 :
CF005002 :
CF005004 :

       Solution:

       Please follow the Hosted Networks Errors instructions.

CF001007 :

       Why is this error emitted?

CF003001 :
       3.2.x

       In the context of Connectify, Ad-Hoc networks are used in the following cases:
         1)  Your operating system does not provide Access Point operation ( XP, Vista )
         2)  Your wireless network card does not provide support for Access Point operation.

       In either case, creation of the Ad-Hoc network failed.  Follow the Troubleshooter
         instructions.

       3.4.x

       A generic Windows error occured.  Furthermore, Windows did not return a string
         describing the error.  First, try to reboot your computer and start the Hotspot.
         If this fails, then follow the Troubleshooter instructions.

CF004001 :
CF004004 :

       Many computers run firewalls that help protect against malicious attacks.  When
         properly configured, firewalls do not preclude Connectify.  However, there are
         a few firewalls which conflict with Connectify.  Please confirm your firewall is
         configured correctly and is NOT on the list.

       http://support.connectify.me/entries/20313068-firewall-security-set...

CF007001 :

       This error occurs when an unknown problem occured starting the service process
         which the Hotpost requires.  

       Solution:

       Please restart your computer and then restart the Hotspot.  Should you
         continue to receive this error, please follow the Troubleshooter instructions.

CF008000 :     
CF008001 :
CF008002 :

       These errors are produced when the Hotspot cannot find and configure your wireless
         network interface card (NIC).  This can occur for a couple of reasons.  You may
         have a hardware switch which disables the device.  Your device may not be seated
         well on your motherboard.  You may have a software switch, inside an application
         for example, that has disabled the device.  Or you may have your power management
         set in such a way as to temporarily disable the device under certain conditions.
         All the various paths lead the same result.  The Hotspot cannot detect your
         wireless networking card.

       One issue that was not described is your wireless network interface card may
         not be supported.  Please refer to this Knowledge Base article.

       http://support.connectify.me/entries/20316736-is-my-wi-fi-card-supp...

       Solution:

       Ensure your device is properly seated on your motherboard.  Ensure your hardware
         switch is in the enabled position.  Ensure your software switch is in the
         enabled position.  Note, this may mean searching your 3rd party user interfaces
         for installed programs that manage your wireless configuration.  Enable the
         device from Device Manager inside Windows.  Consult your user documentation for
         the device to configure power management parameters.

CF009001 :

       Many modern computers come with wireless network managers installed.  For example,
         Dell Wireless Manager.  These programs seek to use the same facilities the
         Hotspot requires.  And that conflict results in erratic behavior.  

       Solution:

       Please read the Knowledge Base article below.

       http://support.connectify.me/entries/20800823-dell-and-other-modern...

CF00B001 :

       Please see the discussion of DHCP under CF000001.

       Solution:

       Disconnect your Hotspot from the wired network into which you plugged it.
         If you can, change your Share Over device to a wireless NIC that supports
         Access Point mode, and set your Internet to Share to your wired ethernet
         adapter.

Generic Solutions
=================

Troubleshoot:

Please go to the Support Center in Connectify, and Run the Troubleshooter.
  You can find it by clicking the Connectify icon in the upper left,
  selecting Help and then click Support Center. Follow the instructions
  onscreen and submit your logs for further assistance.

Hosted Network Errors/Old Drivers

You seem to be having network driver related problems. You may have seen some
  reference to a facility called Hosted Networks. This is a Microsoft facility
  used by Connectify to create Access Point mode hotspots. This function is
  highly dependent on Windows being up-to-date, but also on your driver. First,
  make sure you're running the latest version of Connectify. Next, run Windows
  Update, and get all of the required updates.

Most of the current problems in this area are due to older drivers that hang or crash after running for a short time. It looks like your network device driver needs to be updated. Part of what Connectify does is built-in to our software, of course. But we also rely on Windows and on your networking hardware being well behaved. The details of each Wi-Fi chip are often closely guarded trade secrets, so the only means of communicating to them is via the network drivers, which are provided by the chip company and/or the PC/wireless card company that made your wireless device.

We have a number of fast links for driver support below. And if that fails, there's a driver update tool that can help as well.

http://support.connectify.me/entries/20316736-is-my-wi-fi-card-supp...
http://support.connectify.me/entries/20844851-updating-your-wireles...

 
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