Submit a request
Check your existing requests
Guide to Connectify Hotspot Customer Support
Filter Driver Errors
Supported Cards & Devices
Updating your Wireless Drivers
Is My Wi-Fi Card Supported?
Does Connectify Hotspot work with Nintendo DSi / 3DS?
When my Hotspot starts, my connection is still enabled, but loses the internet
Hotspot now includes better support for Netflix and other big bandwidth apps
Internet not working with Connectify Hotspot installed
Windows XP and Third-Party Wireless Network Manager
Installing on Windows Server
What versions of Windows does Connectify Hotspot run on?
Firewalls & Antivirus Issues
List of supported Antivirus and Firewall Software
List of Antivirus and Firewall software that has known compatibility issues with Connectify Hotspot
My Mobile Broadband / WAN device isn’t a shareable device under the “Internet” dropdown menu
I get ‘No AP Mode Supported’ warning
Why is ‘Connectify-‘ always at the beginning of my SSID name?
What encryption protocols does Connectify Hotspot support?
How do I turn off encryption?
Hibernation, Crash & Blue Screen Issues
My computer experiences hibernation and Blue Screen of Death (BSoD) issues after installation.
WiFi Mice and Crashes and BSODs
Am I allowed to share my Internet connection?
Power Management and Pause Mode
How can I help spread the word about Connectify?
Connectify Hotspot Stopped Working (User Interface Crash)